pcsobet Privacy Policy

This Privacy Policy explains how pcsobet collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and being transparent about how it is handled.

Last updated: June 2025  |  Applies to all registered accounts on pcsobet.bet

Data Protection No Third-Party Selling Philippines Market
Encrypted Data Storage One Account Per Player Mobile-First Platform PHP Transactions Only PAGCOR-Aligned Practices No Selling of Personal Data Philippines-Based Players Opt-Out Available Encrypted Data Storage One Account Per Player Mobile-First Platform PHP Transactions Only PAGCOR-Aligned Practices No Selling of Personal Data Philippines-Based Players Opt-Out Available

1. Who We Are

pcsobet is an online entertainment platform operating in the Philippines, offering sports betting, casino-style slots, bingo, and a tiered VIP rewards programme. Our platform is accessible at pcsobet.bet and is designed primarily for players based in the Philippines. We are committed to handling all personal data responsibly and in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. This Privacy Policy applies to all users who register, browse, or interact with any part of the pcsobet platform. By using our services, you acknowledge that you have read and understood this policy.

2. What Information We Collect

When you register for an account on pcsobet, we collect personal information that is necessary to verify your identity and provide our services. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, and account activity logs. We may collect technical data automatically, including your IP address, device type, browser version, and session duration, to help us maintain platform security and improve user experience. If you contact our support team, we will retain records of that communication for quality assurance and dispute resolution purposes. We do not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance.

3. How We Use Your Information

The personal information you provide is used primarily to create and manage your account, process financial transactions, and verify your eligibility to use the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Transactional and activity data is used to detect and prevent fraud, money laundering, and other prohibited activities on the platform. We may use aggregated, anonymised data for internal analytics to improve our games, features, and overall service quality. Where you have given consent, we may use your contact information to send you promotional communications about new games, bonuses, or platform updates. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team.

4. Legal Basis for Processing

pcsobet processes your personal data on several legal grounds depending on the nature of the processing activity. For account registration and transaction processing, we rely on the performance of a contract, as these activities are necessary to provide the services you have requested. For identity verification and anti-money laundering checks, we process data to comply with our legal obligations under Philippine law. Where we send you marketing communications, we rely on your consent, which you may withdraw at any time without affecting the lawfulness of prior processing. We may also process data where we have a legitimate interest in doing so, such as maintaining platform security, preventing fraud, and improving our services, provided that such interests are not overridden by your rights and freedoms. We will always inform you of the legal basis for any new processing activity that materially affects your rights.

5. Sharing of Your Information

pcsobet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services, but only to the extent necessary for them to perform their functions. All third-party service providers are contractually required to handle your data securely and in accordance with applicable data protection laws. We may disclose your information to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so or where disclosure is necessary to protect the rights, property, or safety of pcsobet, our users, or the public. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

6. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Technical and session data is retained for shorter periods and is regularly purged in accordance with our internal data management schedule. If you request account closure, we will deactivate your account promptly, but we may retain certain data for the legally required retention period before it is permanently deleted. You may request information about the specific retention periods applicable to your data by contacting our support team through the FAQ section.

7. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to your personal information held by pcsobet. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been unlawfully processed, and the right to data portability where technically feasible. To exercise any of these rights, please submit a request through our FAQ and support section, and we will respond within the timeframe required by law. We will not discriminate against you for exercising your data privacy rights.

8. Cookies and Tracking Technologies

pcsobet uses cookies and similar tracking technologies to enhance your experience on the platform and to ensure that it functions correctly. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and security features. Analytics cookies help us understand how players navigate the platform so that we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the performance or availability of some platform features. We do not use cookies to track your activity across unrelated third-party websites. Our use of cookies is limited to what is necessary for platform operation, security, and service improvement.

9. Security Measures

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with our obligations under Philippine law.

10. Changes to This Privacy Policy

pcsobet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered users through the platform or by other appropriate means prior to the changes taking effect. The date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically so that you remain informed about how we protect your data. Your continued use of the platform following any update constitutes your acceptance of the revised policy. If you have questions about any changes, please visit our FAQ section for guidance.

Key Privacy Commitments

Your Data Stays Secure

All personal and financial data is encrypted in transit and at rest. We apply strict access controls and conduct regular security reviews to keep your information protected at all times.

We Never Sell Your Data

pcsobet does not sell, rent, or trade your personal information to any third party for marketing purposes. Data shared with service providers is strictly limited to what is needed to operate the platform.

Your Rights Are Respected

Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. We will respond to all valid data subject requests within the legally required timeframe.

Opt Out of Marketing Anytime

Promotional communications are only sent with your consent. You can withdraw that consent at any time through your account settings or by reaching out to our support team — no questions asked.

Clear Retention Periods

We keep your data only for as long as necessary to provide our services and meet our legal obligations. Account and transaction records are retained for a minimum of five years after account closure as required by Philippine law.

Compliant with Philippine Law

Our data practices are aligned with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission. We are committed to upholding the privacy rights of all players in the Philippines.

Still Have Questions About Your Privacy?

Our FAQ section covers the most common data and account questions in plain Philippine English. If you are ready to get started, creating a free account takes just a few minutes.